Parents and Children's Early Help and Safeguarding Information Section

At Tonacliffe, the welfare of the child is paramount. Everyone who comes in to contact with children and families has a role to play in safeguarding children and this includes all the staff at Tonacliffe - safeguarding and promoting the welfare of children is everyone's responsibility.  Schools are particularly well placed to observe outward signs of abuse, neglect, changes in behaviour and failure to develop. Our approach is child centred, this means at all times we consider what is in the best interests of the child. This may mean identifying children who would benefit from early help. Early help means providing support as soon as a problem emerges. Parents should be aware, therefore that staff are obliged as part of Tonacliffe’s Child Protection Policy to report their concerns and, where necessary, contact Children’s Social Care. 


If there are any educational, medical or other problems you wish to discuss please contact your child’s teacher or Mrs Heap. Remember, we are here to help. Please also see the Child Protection and Safeguarding Policy and other support mechanisms below.


If you have concerns about a child this should be reported on 0300 123 6720 or out of hours 0300 123 6722 (5pm - 8am).


Child Protection & Safeguarding Policy 2021 - 2022


Everything we do protects children today and prevents abuse tomorrow, to transform society for every childhood.


Every childhood is worth fighting for.


Follow the link for more information:

Children's Safeguarding Assurance Partnership 

Where's the Harm? A guide for parents, 'Keeping your Child Safe.'

Online Safety

You will find plenty of information and support about Online Safety on the dedicated Online safety page on our website, but here are some websites to support you with  reporting inappropriate contact or illegal content: 


Child Exploitation and Online Protection (CEOP) Centre
The CEOP Centre is the UK's national police agency set up to tackle online child sexual abuse. If you are worried about someone's behaviour towards a child, either online or offline, you can report this following the link below:

Virtual Global Taskforce (VGT)
The Virtual Global Taskforce is made up of police forces around the world working together to fight online child abuse. The aim of the VGT is to build an effective, international partnership of law enforcement agencies that helps to protect children from child abuse. The objectives of the VGT are: to make the Internet a safer place; to identify, locate and help children at risk; and to hold perpetrators appropriately to account. This site provides advice, information and support to both adults and children to protect themselves against child sexual abusers. It also provides information on how to report inappropriate or illegal activity with or towards a child online.


The IWF was established in 1996 by the internet industry to provide the UK internet Hotline for the public and IT professionals to report criminal online content in a secure and confidential way.

Children Family and Wellbeing Service

Need support? Contact the numbers below:

Home Start East Lancashire

Home-Start in East Lancashire believes that children need a happy and secure childhood and that parents play the key role in helping them achieve their full potential. Home-Start wants to see a society in which all parents have the support they need to give their children the best start in life.

Support from Home-Start

Being a parent has never been easy. It can be lonely, frustrating, heart breaking and overwhelming.

Life-changing events can happen to anyone. That is why Home-Start in East Lancashire is ready to support families through their toughest times.

Every Home-Start volunteer is trained to work alongside you to help you to overcome the challenges you are facing. We work with you to build on your strengths and give you the support that you tell us that you need.

How to get help

Home-Start in East Lancashire support is completely free, you do not have to pay for any of our support and it is entirely voluntary.

It might be suggested to you by a health visitor, a doctor or another professional but it is entirely up to you if you want to work with Home-Start.

We are very experienced in matching families with volunteers who we think will understand your situation and be able to work with you. If either you or the volunteer is not happy you can end the relationship and try another match.

All of our support is confidential. You don’t have to tell anyone that you are being supported by Home-Start, and we will never tell anyone else unless you say that we can.

Follow the link below for more information:

Lancashire Women Charity

Prevent Duty Policy

Parents' Resources Educate Against Hate

Follow the link for more information and support:

#noexcuseforabuse is a multi-agency Lancashire-wide campaign to raise awareness and understanding of domestic abuse, the help and support available to victims and perpetrators, and how and where people can report their concerns.


For more information about the #noexcuseforabuse campaign and details of the help and support agencies in Lancashire, visit: .

Operation Encompass

As part of Tonacliffe Primary School’s commitment to keeping children safe, we are proud to be part of Operation Encompass.


Operation Encompass is a unique police and education early intervention safeguarding partnership which supports children and young people exposed to domestic abuse.


Being part of Encompass means our school will receive a notification from Lancashire Police before the start of the next school day when a child or young person has been involved in or exposed to a domestic abuse incident the previous day.  The information is given in confidence to the schools Key Adult and will enable us to provide the best possible support for the child.


The Key Adults at our school are Joanne Heap (Headteacher and Designated Safeguarding Lead) and Liz Mooney(Assistant Headteacher and Deputy Designated Safeguarding Lead)  If you have any questions or wish to know more about our involvement in Operation Encompass, please do not hesitate to contact Joanne Heap on 01706344609.


We are delighted to share our newest website – Parenting Smart – a free online resource featuring practical advice and tried-and-tested tips for parents and carers of primary age children.  


Parenting Smart is: 

  • Created by Place2Be’s parenting experts  
  • Based on evidence and our experience of working with children and families 
  • Designed with busy parents in mind, with short videos and articles  
  • Topics from meltdowns to friendship difficulties, from anxiety to the transition to secondary school 


Debt Advice

Reception September 2022 new starters - all welcome to come and visit and see school in action. Make an appointment by phoning the school office: 01706344609.